Terms of service
This website is operated by TrueNorth Mycology, LLC. Throughout the site, the terms “we”, “us”, and “our” refer to TrueNorth Mycology. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
These Terms of Service apply to all users of the site, including without limitation browsers, customers, vendors, merchants, and contributors of content.
By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, then you may not access the website or use any services.
Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using the Service.
You must not transmit any worms, viruses, or destructive code.
A breach of any of the Terms will result in an immediate termination of your Services.
Product Use
All mushroom cultures sold by TrueNorth Mycology are intended for microscopy, research, educational, and cultivation purposes where permitted by law.
Customers are responsible for knowing and complying with all local, state, and federal laws regarding the use of these products.
TrueNorth Mycology is not responsible for misuse of any products sold on this website.
Accuracy of Information
We strive to ensure that all information on this site is accurate and up to date. However, we do not guarantee that product descriptions, pricing, or other content on this site are free from errors.
We reserve the right to correct any errors or inaccuracies at any time without prior notice.
Pricing and Product Availability
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product at any time.
We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.
Orders
We reserve the right to refuse or cancel any order for any reason including, but not limited to:
• suspected fraud
• inaccurate pricing
• violations of our policies
If we cancel an order after payment has been processed, we will issue a refund.
Shipping
Please refer to our Shipping Policy for information regarding order processing times, delivery estimates, and shipping conditions.
Returns and Replacements
Due to the biological nature of our products, returns are not accepted.
If a culture syringe or agar plate arrives contaminated, we will provide a replacement free of charge. Please refer to our Return & Replacement Policy for full details.
Limitation of Liability
TrueNorth Mycology shall not be liable for any damages that result from the use or inability to use the materials on this site.
All products are provided “as is” without warranties of any kind, either express or implied.
Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties.
We are not responsible for examining or evaluating the content or accuracy of third-party websites.
Changes to Terms of Service
We reserve the right to update or change these Terms of Service at any time.
Any changes will be posted on this page.
Your continued use of the website constitutes acceptance of those changes.
Contact Information
Questions about the Terms of Service should be sent to:
info@truenorthmyco.com